Payment policy

Secure Sockets Layer (128-bit SSL Security)

Solvena Melbourne uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology, so your personal information stays safe and out of malicious hands.

Payment Terms and Conditions

We accept the following credit and debit cards:

• American Express
• Visa
• Mastercard
• Apple Pay
• Google Pay
• Maestro
• Shop Pay

All prices and figures are listed in AUD. Please read our Shipping Policy for more information.

PCI Compliant

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and revolving credit information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure.

Your Payment Information

Your card number is not accessible to us. When your purchase is completed, we are only able to see your billing information, shipping information, order details, and the last 4 digits of your card.

This secure mode begins when you initiate your order. You can verify this by looking for a closed lock icon at the bottom or top of your web browser. Also, when accessing a secure server, the site address will show "HTTPS" in your browser.

We don't love it when someone gives away our personal information, and neither do you. That's why we don't rent, sell, or share your personal information with anyone.

Our Privacy Policy details how your personal information is collected and the way your personal information may be used.

Payment Policy Update

We may update our payment policy from time to time to meet Google Shopping Ads requirements or to improve our service. The latest version will always be available on this page. 

(Last updated: 05/11/2026)